8:30 AM. At Work
• I get to work just in time for my project meeting and I immediately find out that something has gone wrong with the project. I know it’s not my fault, but is obviously the fault of some idiot in another department.
This initial reaction is obviously a low point and is a normal reaction under the circumstances. It’s normal to be defensive in a situation like this one and many of us usually look to shift the blame for mistakes to others rather than ourselves. Nevertheless, practicing when-which-how demands that we have the valor to face situations with honesty and this especially pertains to our own attitudes and behaviors. Although this is a low point, he soon recovers from this reaction.